Privacy Policy

How we collect, use and protect your personal data.

About this Policy
SystemRapid Ltd is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, how it is used, and your rights under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
01

Who We Are

SystemRapid Ltd is a technology services company registered in England and Wales (Company No. 09876543). Registered office: Level 30, The Leadenhall Building, 122 Leadenhall Street, London EC3V 4AB. We are the data controller for personal data collected through this website and our services.
02

Information We Collect

We collect Identity Data (name, job title, company), Contact Data (email, phone, address), Technical Data (IP address, browser type, device info), Usage Data (how you interact with our site), and Marketing Data (communication preferences).
03

How We Use Your Data

We use your data to respond to enquiries (Legitimate Interests), deliver and improve our services (Contract), send marketing where consented, comply with legal obligations, and maintain website security. We never sell your data to third parties.
04

Data Retention

Client data is retained for seven years after a business relationship ends. Marketing data is kept until consent is withdrawn. Technical logs are retained for up to 12 months. We review all data annually and delete anything no longer required.
05

Sharing Your Information

Data may be shared with service providers (CRM, email, analytics), professional advisers, regulators, and third parties in a business transfer — all bound by data processing agreements and UK GDPR obligations.
06

Your Rights

Under UK GDPR you may access, correct, erase, restrict, object to, or request portability of your data, and withdraw consent at any time. Contact privacy@systemrapid.com. You may also complain to the ICO at ico.org.uk.
07

Cookies & Tracking

We use Essential cookies (always active), Analytics cookies (Google Analytics, opt-in), and Marketing cookies (advertising, opt-in). Manage preferences via our Cookie Preference Centre or your browser settings at any time.
08

Data Security

We apply encryption, access controls, regular penetration testing, and staff training. In the event of a data breach we will notify affected parties and the ICO within 72 hours as required by UK GDPR Article 33.