CASE STUDIES

Success Stories.

Real world examples of how we help organizations achieve their digital goals.
RAIL & TRANSPORT

FAST Consortium — Riyadh Metro

The Client

FAST is the consortium responsible for delivering and operating lines of the Riyadh Metro — one of the largest metro systems in the world — in Riyadh, Saudi Arabia.

The Problem

Multiple independent consortium partners had to operate as a single delivery entity, needing shared network and compute resources across project sites while each partner retained secure, segregated access to its own corporate environment. No single partner could neutrally own that common ground.

Our Solution

SystemRapid was engaged as the independent, neutral IT function for the consortium. We designed, deployed and support the consortium’s network and compute needs across both the headquarters and remote station sites — giving every partner shared common-ground access while keeping each cleanly segregated.

Where Are They Now?

Now in its 12th year, the engagement is transitioning and adapting as the network matures, with SystemRapid continuing to support evolving requirements across HQ and remote station sites.

The Client

Qatar Airways, one of the world’s leading international airlines, operating across a network of outstations in the Kingdom of Saudi Arabia.

The Problem

Qatar Airways needed dependable, responsive IT support at its outstations across Saudi Arabia — locations away from the main hub where local, on-the-ground coverage is essential to keep station operations running, and where the home-country IT team needs trusted hands to execute deployments on site.

Our Solution

SystemRapid provides outstation IT support for Qatar Airways across eight stations in the Kingdom — Jeddah, Dammam, Riyadh, Madinah, Taif, Abha, AlUla and Tabuk. Our scope spans user and desktop support, device reimaging, and acting as the local delivery arm for the airline’s home-country IT team — overseeing and organising physical network installations, deployments and roll-outs across the sites, delivered to one consistent standard.

Where Are They Now?

Ongoing. SystemRapid continues to provide outstation support across all eight of Qatar Airways’ Saudi stations, with scope to extend into further regions.

AVIATION · OUTSTATION SUPPORT

Qatar Airways

TELECOM · LAST-MILE FIELD SERVICES

Claro

The Client

Claro, a leading telecommunications operator serving the United States and markets across Latin America.

The Problem

Claro needed reliable, on-the-ground field execution to deliver connectivity to end-customer and enterprise sites at scale — across dispersed locations in multiple territories, to one consistent standard.

Our Solution

SystemRapid acts as Claro’s field-execution partner, delivering site and wireless surveys, SD-WAN and WLAN deployment, and Starlink installations. Work spans multiple US locations — including Fort Lauderdale, Miami, Waco and South Carolina — and extends across Latin America, coordinated centrally and delivered locally, frequently white-labelled as the carrier.

Where Are They Now?

Claro continues to rely on SystemRapid as a trusted field-delivery partner across the US and Latin America, with the relationship ongoing.

The Client

The British Council is the UK's international organization for cultural relations and educational opportunities, operating in over 100 countries.

The Problem

Legacy book-based learning systems were hindering the adoption ofmodern teaching methods. Classrooms lacked the digital infrastructure required to support mobile devices and interactive learning.

Our Solution

We transformed classrooms nationwide by designing and implementing high-density Enterprise Wireless Networks. This enabled the seamless integration of iPads and digital devices for students and staff.

Where Are They Now?

The Council now boasts a fully digital learning environment. Student engagement has increased significantly, and the infrastructure supports a modern, multimedia-rich curriculum.

DIGITAL ENABLEMENT

The British Council

AIRPORT INFRASTRUCTURE

Hamad International Airport (Doha, Qatar)

The Client

Facility Management & Maintenance Company (FMM) is a joint venture between Qatar Airways and Ferrovial, tasked with managing critical operations at Hamad International Airport.

The Problem

FMM needed to rapidly mobilize facility management operations at a major international airport. They faced a strict deadline with zero existing IT infrastructure on the ground to support their workforce.

Our Solution

SystemRapid deployed a uniformed rapid response IT team. We designed and installed secure connectivity, implemented enterprise- grade firewalls, and established robust vendor management protocols within 48 hours.

Where Are They Now?

FMM operates seamlessly with 100% network uptime. We continue to provide ongoing managed services, exceeding all SLAs and supportingtheir expansion phases.

The Client

Orchestra is a leading independent media agency that relies heavily on data uptime and creative software availability for their client deliverables.

The Problem

Outdated legacy systems were causing frequent downtime, security vulnerabilities, and hindering operational efficiency for their creative teams.

Our Solution

We executed a complete systems migration and upgrade with zero data loss. We transitioned them to a bespoke Managed Services model, taking over all day-to-day IT support and incident resolution.

Where Are They Now?

SystemRapid acts as their dedicated IT department. Operational costshave dropped by 25%, and their creative teams work uninterrupted with 24/7 support coverage.

MANAGED SERVICES

Orchestra Agency

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