About Our Company
Working for you, as you, with you.
SystemRapid is an intuitive and innovative IT company. We take pride in lending a close ear to our clients’ needs and providing what they want rather than just technical jargon. Head quartered in London UK, with offices and operations across Europe, the Middle East, Asia and the Americas -we work alongside you, as you, for you. Blending cutting-edge technology, talented people and seamless outsourcing we ensure the delivery of sound solutions, business productivity and unrivalled support. Feel free to contact us and discuss your current needs as full turnkey projects and operations; or choose specific services we offer which are listed on this website or in our downloadable brochure. So whether you require Digital Enablement, delivering solutions in the cloud or Managed IT Services, rest assured we’ll talk a language you understand; business value. Contact us today and experience our system of delivering excellence.
STEP BY STEP
We take a holistic approach in providing solutions to our clients and ensure clear communications and needs are fulfilled throughout the cycle
INFORMATION GATHERING
INFRASTRUCTURE AND SYSTEMS ANALYSIS
PROPOSED DESIGN AND RECOMMENDATION
IMPLEMENTATION AND FUNCTIONAL TESTING
ACCEPTANCE
RESPONSE TIMES
Our promises are backed up by reliable service level agreements (SLA) following industry standard frameworks such as ITIL and delivered by our qualified and experienced teams. We provide various channels of communications and non-intrusive access to your systems around the clock to ensure business is not affected and services to users remains unaffected
1
Hour Critical Response Time
4
Hours Urgent Response Time
24
Hours High Response Time
48
Hour Normal Response Time